Thank you for choosing Brookleigh Ltd. This Privacy Policy describes how we collect, use, and disclose personal information when you use our website and services.
1. Information We Collect
1.1 Personal Information: We may collect personal information such as names, addresses, phone numbers, and email addresses when you make a reservation or use our services.
1.2 Payment Information: We collect payment information when you make a booking, including credit card details. This information is securely processed and not stored on our servers.
1.3 Travel Details: We may collect information about your travel plans, preferences, and special requests to provide you with a customized experience.
1.4 Log Data: Our servers automatically record information when you visit our website, including your IP address, browser type, and the pages you access.
2. How We Use Your Information
2.1 Service Provision: We use your information to fulfill bookings, provide services, and communicate with you about your travel plans.
2.2 Marketing: With your consent, we may send you promotional materials and updates about our services. You can opt-out at any time.
2.3 Analytics: We use data for analytics purposes to improve our website, services, and customer experience.
2.4 Legal Compliance: We may use your information to comply with legal obligations or resolve disputes.
3. How We Share Your Information
3.1 Service Providers: We may share your information with third-party service providers who assist us in delivering our services.
3.2 Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred.
4. Your Choices and Rights
4.1 Access and Correction: You have the right to access and correct your personal information. Contact us at [contact email/phone] for assistance.
4.2 Opt-Out: You can opt-out of receiving marketing communications by following the instructions in the communication or contacting us directly.
5. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
6. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.
8. Contact Us
For any inquiries or concerns regarding these terms and conditions, please contact us at;
P. O. Box 7228-30100, Eldoret
+254 202 007 376
+254 538 007 376
info@brookleigh.co.ke
www.brookleigh.co.ke